Question

I'm running into an issue with publishing my ads and don't know how to solve this. Can somebody help me please. I can’t work out how to find the business email setting to verify.

Answer 1

Based on your screenshot, it looks like Meta is blocking your ad publishing due to missing business email verification. To resolve this, you’ll need to add and verify a business email inside your Business Manager settings.

Steps to Verify Your Business Email in Meta:

1) Go to Business Settings

 business.facebook.com/settings

2) In the left menu, click on “Business Info” (at the bottom).

3) Find the “Business Email” field.

Enter your official business email address (e.g., [email protected]—not Gmail/Outlook).

4) Click “Save”, and then check your inbox for a verification email from Meta.

5) Click the link in the email to verify.

Note:

• You must use a domain-based email (not personal/free ones like Gmail).
• Until this email is verified, Meta may block new ad publishing or restrict delivery.

Tip:

If you don’t see the email, check spam/junk folders. If it’s still not coming, try re-entering the email and saving again.