Get More from Your Google LSA Text Us at (628) 228-6704
0 like 0 dislike
212 views
by Marketing Guru (8.2k points)

Has there been an update? When I usually hover over the leads it opens a box that gives me a breakdown of other conversion events like appointments scheduled, purchases etc. However, all 30 accounts i manage, this has stopped working in the last 24 hours. Has facebook removed this feature or is it something wrong my side? 

1 Answer

0 like 0 dislike
by Marketing Guru (8.6k points)

Yes, you're not the only one noticing this — Meta and other platforms occasionally update their UI, and features like hover tooltips or breakdown previews can disappear temporarily or be moved.

Here’s what might be happening:

  • It could be a UI update or test rollout, where Meta is tweaking how breakdowns appear.

  • Sometimes hover insights are delayed to load or require clicking instead.

  • If you’re using Ads Manager columns you customized, try switching to a default preset like “Performance and Engagement” — this often restores lost tooltips.

Also, try clearing your cache or using another browser just to rule out a local glitch.

Join a specialized Q&A site for digital marketing experts focused on ad platforms like Google, Facebook, YouTube, LinkedIn, Bing, Quora, and more. Connect with peers to share strategies on client retention beyond acquisition. Discuss and solve technical, managerial, or general challenges to improve your ad campaigns and client relationships.

Register to unlock your digital marketing potential!
Get More from Your Google LSA
Text Us at (628) 228-6704
...