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by Marketing Guru (8.5k points)
Some of my recent Amazon reviews disappeared completely — can I recover them or contact support to restore them?

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by Marketing Guru (9.0k points)

Unfortunately, once Amazon permanently removes a review, it cannot be reinstated — not even by Seller Support.

Here’s how it works:

  • Temporary removals (for moderation or abuse review) may reappear.

  • Permanent removals (for manipulation suspicion, duplicate accounts, or incentivization) are deleted at the database level.

Your action plan:

  • Check Account Health → Customer Product Reviews Policy Violation.

  • If you’re compliant, file an appeal and document your review request process.

  • Otherwise, focus on future compliance — Amazon rebuilds trust over time.

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