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How to maintain SAFE-T eligibility post automatic refund?

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by Marketing Guru (8.8k points)

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by Marketing Guru (8.7k points)

Limited post-auto-refund only "lost in transit" or "incorrect delivery confirmation" qualify (not condition issues). Prevention beats recovery:

  • GRW within 96hrs: Document via Guided Refund (preserves eligibility)

  • APRL Tracking: 100% delivery scan proof mandatory

  • Scale Photos: Timestamped weight discrepancies = golden evidence

  • Exceptions Only: Auto-refunds kill most claims except carrier fault​

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