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by Marketing Guru (9.7k points)

1 Answer

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by Marketing Guru (8.8k points)

This usually happens when service areas are configured using cities instead of zip codes. City boundaries can be much larger than expected.

How to Fix It:

  • Switch to zip code targeting.
  • Add only the zip codes you actively service.
  • Review customer location data before expanding service areas.
  • Disable automatic service-area expansion if available.
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