Google distinguishes similar services in the same LSA category by looking at the customer’s search, the specific services your business offers, your service area, and how closely your profile matches what the customer is looking for.
For example, two HVAC companies may both offer heating and cooling services, but one may focus more on furnace repair while the other offers AC installation. Google can use those service details to determine which business is a better match for a particular search.
Other factors can also affect which businesses appear, including:
- Customer location and your service area
- Business category and selected job types
- Reviews and overall profile quality
- Availability and responsiveness
- Local competition
So, being in the same LSA category as another business does not mean you will receive the same searches or visibility. The more accurately your profile reflects the services you actually provide, the better Google can match you with relevant customers.