Yes. An LSA agency can help reduce low-quality leads by reviewing where irrelevant leads are coming from and tightening the account around the services and locations you actually want. This can include refining service categories, job types, service areas, business information, and other available campaign settings.
The agency should also review lead history and identify patterns such as spam, wrong numbers, out-of-area requests, or customers asking for services you do not provide. Eligible invalid leads can then be disputed for potential credits.
The key is to reduce poor-fit leads while protecting qualified lead volume. A good agency should measure lead quality, CPL, booked jobs, and customer conversion rather than simply trying to generate more leads.
