If the business owner information does not match the information submitted during verification, Google may delay, reject, or require additional verification for the LSA account. This can happen when the owner name, business registration, licenses, or other submitted details are inconsistent.
You should make sure the information on your LSA account matches your official business documents and Google Business Profile. If the business has recently changed ownership, update the relevant information and provide the documents Google requests.
A mismatch does not necessarily mean the business is permanently ineligible, but it can prevent the verification process from being completed until the discrepancy is resolved.
